Customers say this cardigan is incredibly soft and cozy, perfect for layering or wearing casually with jeans or dresses. Many appreciate its warmth and versatility, noting it works well for various occasions. The oversized fit is common feedback—some prefer sizing down, while others embrace the slouchy style. Several mention missing pockets as a drawback. A notable concern is pilling, with some experiencing it after just a few wears, though others find it manageable for casual home wear. Overall, most reviewers love the comfort and quality, with many becoming repeat purchasers.