Customers say this sweater is cozy, soft, and warm without being itchy or bulky. Many praise the comfortable fit and flattering silhouette, though opinions vary on sizing—some find it runs large and recommend sizing down, while others love the loose fit. The turtleneck feels snug without being restrictive. Common feedback mentions beautiful colors and quality construction. A few note the ribbing stretches or sleeves vary in length between colors. Most customers are repeat buyers who own multiple colors.