Customers say this turtleneck is comfortable, soft, and flattering with a versatile fit that works well with leggings or dressed up for work. The lightweight waffle material feels high quality and washes well, maintaining its shape and color. Many appreciate the longer length and relaxed fit that skims without clinging. Common feedback notes the material can wrinkle and some find it thinner than expected, though it layers nicely. A few mention loose threads or fabric pilling, and some wish for a taller option. Overall, customers love the style and comfort, with many owning multiple colors.