Customers say this turtleneck sweater is soft, cozy, and warm without being itchy or scratchy. The loose fit flatters various body types while allowing room for layering. Many appreciate the quality material and beautiful color options. Common feedback notes the sweater runs large, with several recommending sizing down for a more fitted look. Some mention the ribbing stretches over time or the turtleneck collar doesn't stay perfectly straight. A few report durability concerns like holes or unraveling seams after limited wear. Overall, customers praise the comfort and versatility, with many owning multiple colors.